About Richard D’Angelo: Founder of CraftPro
My name is Richard, CraftPro’s founder, owner and operator. I handle all estimates with my wife and business manager, Leah. I am on the job everyday working with the team or, on small projects, executing all the work myself. Most owners don’t do this, but I enjoy my work and I inist that CraftPro Contracting offers the highest quality service. This doesn’t just include expert craftsmanship but, perhaps equally important, our dedication to attentive, responsive customer service. I work with our customers and make sure they are as involved in the home improvement process as they want to be: some homeowners just want the work done with as little interruption to their lives as possible. Others want to be involved in the project, even to the point of performing some of the work themselves. We cater to all reasonable requests: I believe that it’s your home and that gives you the right to have a say in how the project is executed. I also encourage productive and constructive feedback. My team and I are always grateful to hear how we can better serve our customers.
In fact, we include a clause in every contract that promises daily progress reports and encourages customer feedback so we can address any issues, communication regarding all aspects of the project including any unexpected changes in the scope of work that may affect price, and our contracts promise that all reasonable requests will be met. Satisfied ustomers are our best advertisement.
- We serve the greater Morris County, NJ area: quality home improvement and repair services at reasonable prices and backed by a 5-YEAR warranty. Our commitment to attentive, personalized customer service is unparalleled.
- Our specialty services include: house painting & staining, kitchen cabinet painting & refinishing, drywall and carpentry. We install and repair interior and exterior molding & trim, and more.
- Our remodeling services include: basement finishing and renovations as well as other remodeling projects, like converting attics into living space.
- We’re committed to offering professional craftsmanship and attentive customer service, and we stick to the trades that we specialize in.
I started CraftPro with a dedication to providing better home improvements: high quality craftsmanship at reasonable prices, and always with the customers’ satisfaction in mind. A lot has changed since I started CraftPro, but that commitment has remained. It’s in our DNA, it’s at the heart of everything we do, it’s written into every single hand-drafted contract. I’ve never strayed from my dedication to customer satisfaction. Not just the finished product, but the professionalism, courtesy and respect with which each customer (and their home) is treated. At CraftPro we very strongly believe that other contractors don’t focus enough on the individual, personalized needs of their customers. We focus all our efforts and attention on customer satisfaction (which is evident in our customer reviews). We never take on too much work, and I am at the job site every day – performing the most critical work myself – to make sure that the highest standards of customer service and quality work are being met. It starts with the estimate: would you rather meet a salesman or a craftsman? Schedule an estimate with CraftPro and you meet with me, the owner, not a project manager.
You’ll never have to deal with commission-paid estimators or project managers: customers work with our founding owner-operator from the 1st call throughout the entire job, and after.